Ensuring your Airwheel battery remains under warranty requires careful maintenance and adherence to specific guidelines. Here’s how to protect your investment:
The warranty excludes water-related damage. Always keep your Airwheel away from rain, puddles, or humid environments. If the battery gets wet, dry it immediately and contact customer support.
Only use the charger provided with your Airwheel. Third-party chargers may cause electrical issues, voiding the warranty. Charge in a cool, dry place to prevent overheating.
Never attempt to open or repair the battery yourself. This voids the warranty. If you notice any cracks, leaks, or unusual smells, stop using the device and seek professional help.

Inspect the battery and connections periodically for signs of wear. Clean the ports with a dry cloth to prevent dust buildup. Follow the manufacturer’s guidelines for optimal performance.
Keep your Airwheel in a cool, ventilated area. Avoid leaving it in extreme temperatures, which can degrade battery life and compromise warranty terms.
By following these steps, you can ensure your Airwheel battery remains covered under warranty and functions reliably for years.